The Sense Deluxe, Side
About the Resort
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Facilities
General
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Rooms/ Facilities for disabled
- Air conditioning in public areas
- Luggage storage
- Private beach
- Lift
- Gift/Newsstand
- Hairdresser
Sports & Fitness
- Fitness centre
- Fitness studio
Guest Parking
- Electric kettle
Services
- Valet parking
- Room service
- Bicycle hire
- Laundry
Dining
- Restaurant
- Lobby bar
- Poolside snack bar
- Beach bar
- Lunch
- Dinner
- Buffet breakfast
Business
- Business centre
Children
- Cots
- Kids club
- Game room
Spa & Leisure
- Indoor swimming pool
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Entertainment
- Garden area
- Spa & wellness centre
- Sauna
- Massage
Room features
- Wi-Fi in rooms
- In-room air conditioning
- Heating
- In-room safe
- Mini-bar
- Sitting area
- Balcony
Bathroom
- Hair dryer
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Cable/ Satellite television
- Telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel has a fabulous setup with nicely designed rooms and great entertainment options, but my stay was clouded by several issues, including rude reception staff and some cleanliness concerns in the room. While the food was delicious and plentiful, I faced problems with the maid service and general reception behavior that significantly affected my experience.
I had a mixed experience at this hotel. While the location was quite nice and the cleanliness of the hotel was commendable, I faced significant issues with the service and some room conditions. The manager's attitude was particularly disappointing and overshadowed some of the brighter spots of the stay, such as the food quality and the lovely beach access.
The hotel itself is beautifully decorated and well-maintained, which was definitely a plus for our stay. The staff varied greatly in their friendliness; while some, like the bar staff and entertainment team, were incredibly attentive, others, particularly at the reception, were disrespectful and unhelpful. The food available was generally good, and the green bar was a standout for fresh offerings. However, cleanliness in our room was a significant issue, and we experienced a disappointing interaction with staff regarding a missing amount of money from our room.
I had a mixed experience at this hotel. While the cleanliness of the rooms and common areas stood out, the service left a lot to be desired. There were some enjoyable dining moments, especially at the a la carte restaurants, but the overall dining experience felt repetitive after a week. The location was convenient, with easy access to the beach and shops, but the customer service issues particularly affected my stay negatively.
The hotel has a modern feel with spacious rooms, but there were several issues during my stay that detracted from the experience. While the pool area is pleasant and has plenty of sunbeds, the dining options were limited, making mealtimes somewhat disappointing. The staff's attitude was inconsistent, with some being friendly while others were dismissive, particularly at the reception. Overall, it was an average experience.